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Fathom vs Fireflies.ai

Both are call notes tools. Fathom: A meeting assistant with a free-forever plan, good for reps who mainly want summaries and action items. Fireflies.ai: A meeting notetaker with a free tier and a long list of CRM and app integrations.

Features and pricing come from each vendor's own pages. Verdicts, pros, cons, and setup estimates are our opinion. We have not tested either product hands-on. Methodology.

FathomFireflies.ai
CategoryCall NotesCall Notes
Works withHubSpot, SalesforceHighLevel, HubSpot, Salesforce, Zoho, Pipedrive, Attio
Best forIndividual reps and small to mid-size sales teamsTeams of any size that want meeting notes synced to their CRM
Key features (vendor)
  • Instant call summaries and searchable transcripts
  • AI-generated action items
  • Ask Fathom across past conversations
  • Keyword alerts and topic monitoring
  • Records and transcribes Zoom, Google Meet, and Teams meetings
  • Sends notes and deal information to HubSpot and Salesforce
  • Transcription in 100+ languages
  • AskFred AI assistant for meeting search
Pricing (as published)Free plan. Team: $15/month per user billed annually ($19 monthly), 2 user minimum. Business: $25/month per user billed annually ($34 monthly), 2 user minimum. Checked 2026-10-14Free: $0. Pro: $10 per seat/month billed annually ($18 monthly). Business: $19 per seat/month billed annually ($29 monthly). Enterprise: $39 per seat/month, annual only. Checked 2026-10-14
Setup (our estimate)EasyEasy
Pros (our view)
  • Free-forever plan
  • Simple setup for individual reps
  • Free plan with unlimited transcription
  • Wide integration list
Cons (our view)
  • Team plans require at least two users
  • Less focus on forecasting than revenue intelligence suites
  • AI summaries are limited on the free plan
  • Conversation intelligence requires the Business tier

Our take on Fathom

Fathom focuses on fast summaries, transcripts, and action items, with Ask Fathom for questions across past meetings. The site lists SOC 2 Type II, GDPR, HIPAA, and SSO/SCIM. Team plans have a two-user minimum, so solo reps would use the free plan.

Our take on Fireflies.ai

Fireflies transcribes and summarizes meetings and pushes notes into tools like HubSpot, Salesforce, and Slack. The free plan has unlimited transcription with limited AI summaries, so in our view it is low risk to trial. Conversation intelligence and team analytics sit on the Business tier.